FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4161904 · Received October 10, 2014

Report

Report Number
2032227-2014-36093
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
September 11, 2014
Report Date
September 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH A DETACHED END CAP, MINOR SCRATCHES ON THE DISPLAY WINDOW, A BROKEN RESERVOIR TUBE LIP, AND CRACKED BATTERY TUBE THREADS. NO MOTOR ERROR ALARM COULD BE VERIFIED DUE TO THE DETACHED END CAP. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED. NO MOTOR ERROR ALARM WAS NOTED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

CUSOTMER REPORTED THAT THE BOTTOM PART OF HER INSULIN PUMP HAD FALLEN OFF. SHE STATED THE DAMAGE WAS CAUSED BY HER TAKING OFF HER BELT CLIP. CUSTOMER'S BLOOD GLUCOSE WAS 509 MG/DL. THE CUSTOMER HAD TREATED HER BLOOD GLUCOSE WITH THE INSULIN PUMP. SHE ALSO STATED THE BOTTOM PART OF HER INSULIN PUMP WOULD NOT STAY ON WITHOUT THE BELT CLIP. THE CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
644095 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523LNAL

Patients

Seq Age Sex Outcome Treatment
1 52 YR