FDA Adverse Event Malfunction Summary report: N

PULSE-GENERATOR, DUAL CHAMBER, IMPLANTABLE

MDR report key: 4161036 · Received October 10, 2014

Report

Report Number
2182208-2014-02755
Event Type
Malfunction
Date Received
October 10, 2014
Date of Event
July 15, 2014
Report Date
July 16, 2014
Manufacturer
MEDTRONIC, INC.
Product Code
LWP
PMA / PMN Number
P820003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UY
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US WHERE THE SAME MODEL IS DISTRIBUTED. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS. PRODUCT EVENT SUMMARY: ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT THE DISPLAY WAS "BROKEN" IT WAS MISSING PIXELS, AND FURTHER NOTED THAT THE DISPLAY HAD BEEN TAMPERED WITH, THE METAL TABS WERE MOVED, THE SILICONE WAS MISSING ON THE CONNECTORS, THE KEYBOARD FLEX WAS INSERTED UNDER ITS CONNECTOR AND ONE SIDE OF A BOARD CONNECTOR WAS OPEN. ANALYSIS ALSO FOUND THAT THE UPPER CASE WAS DENTED, THE SIDE BAIL COVERS WERE BROKEN, THE RING COVER AND BATTERY DRAWER WERE CONTAMINATED, THE BATTERY CONTACTS WERE COMPRESSED, THE KEYBOARD WAS SCRATCHED AND THE ENCODER FLEX WAS TORN. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DISPLAY WAS BROKEN. THE EXTERNAL PULSE GENERATOR (EPG) HAS BEEN RETURNED FOR REPAIR. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
642412 PULSE-GENERATOR, DUAL CHAMBER, IMPLANTABLE LWP MEDTRONIC, INC. 5388XS

Patients

Seq Age Sex Outcome Treatment
1