FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4160521 · Received September 17, 2014

Report

Report Number
2032227-2014-23427
Event Type
Malfunction
Date Received
September 17, 2014
Date of Event
August 14, 2014
Report Date
August 14, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP ALARMED AN ERROR DURING BASIC OCCLUSION TEST DUE TO LOOSE/PROTRUDED DRIVE SUPPORT DISK. NO UNEXPECTED RESET OR COUNT UP NOTED. THE DEVICE WAS RECEIVED WITH CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, SEVERELY SCRATCHED LCD WINDOW, SCRATCHED RESERVOIR TUBE WINDOW AND MISSING END CAP STICKER. THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED AN ERROR. THE CUSTOMER STATED THAT THEY WERE REWINDING THE DEVICE AND THE SCREEN DISPLAYED A MESSAGE STATING PRE SET AND THEN THE NUMBERS STARTED COUNTING ONE THROUGH SEVEN. THE CUSTOMER'S BLOOD GLUCOSE WAS 169 MG/DL. THE CUSTOMER STATED THAT THE DEVICE WAS NEITHER DROPPED NOR BUMPED. THE DRIVE SUPPORT CAP WAS RECESSED. THE DISCONTINUATION OF THE DEVICE WAS ADVISED. THE CUSTOMER STATED THAT THEY DID NOT HAVE A BACK UP PLAN, SO THEY WERE ADVISED TO GO TO THE EMERGENCY ROOM. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
574737 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC MEDTRONIC MINIMED MMT-723NAH

Patients

Seq Age Sex Outcome Treatment
1 23 YR