FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4160416 · Received September 20, 2014

Report

Report Number
2032227-2014-26226
Event Type
Malfunction
Date Received
September 20, 2014
Date of Event
August 21, 2014
Report Date
August 21, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY DUE TO MOISTURE DAMAGE ON ELECTRONICS NOTED. MOTOR ERROR ALARM WAS NOT VERIFIED DUE TO BLACK SCREEN. BLANK SCREEN WAS CAUSED WHEN THE BUTTONS WERE PRESSED. THE MOTOR PASSED THE MOTOR TEST. THE DEVICE WAS RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS, BROKEN BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP, AND CRACKED RESERVOIR TUBE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A MOTOR ERROR ALARM FOLLOWED BY A BLANK SCREEN, THEN WHEN THE PUMP TURNED BACK ON ANOTHER MOTOR ALARM OCCURED. CUSTOMER'S BLOOD GLUCOSE LEVEL AT THE TIME 218 MG/DL. ADVISED INSULIN PUMP WOULD BE REPLACED. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
585753 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC MEDTRONIC MINIMED MMT-523NAH

Patients

Seq Age Sex Outcome Treatment
1 41 YR