THERAKOS XTS PHOTOPHERESIS SYSTEM
Report
- Report Number
- 2523595-2014-00270
- Event Type
- Malfunction
- Date Received
- October 6, 2014
- Date of Event
- September 11, 2014
- Report Date
- September 11, 2014
- Manufacturer
- THERAKOS, INC.
- Product Code
- LNR
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- NURSE
Narratives
SERVICE ORDER (B)(4) WAS DISPATCHED. TECH PERFORMED DIAGNOSTICS AND FOUND A BAD FSC BOARD. A NEW FSC BOARD WAS INSTALLED. TECH PERFORMED BOWL OPTICS AND THERMOCOUPLE CALIBRATION. THE NEW BOARD SUCCESSFULLY COMPLETED SYSTEM CHECKOUT PROCEDURE. AT THE TIME OF THE INVESTIGATION, NO TREND WAS DETECTED FOR COMPLAINT CATEGORY LAMP FAILURE ALARM OR SMELL. THERE WAS NO CAPA INITIATED FOR COMPLAINT CATEGORY LAMP FAILURE ALARM OR SMELL. THE PRODUCT WAS NOT RETURNED FOR FURTHER ANALYSIS; THEREFORE, IT COULD NOT BE DETERMINED IF THIS SPECIFIC PRODUCT MET SPECIFICATIONS. COMPLAINTS ARE MONITORED THROUGH TRACKING AND TRENDING. IF A TREND IS DETECTED, FURTHER INVESTIGATION WILL BE CONDUCTED THROUGH THE CAPA/CONTINUOUS IMPROVEMENT PROCESS. NO FURTHER ACTION IS REQUIRED AT THIS TIME.
CUSTOMER CALLED TO REPORT LAMP FAILURE ALARM DURING PHOTOACTIVATION AND A BURNING SMELL. CUSTOMER EXPLAINED THAT IN THE MIDDLE OF PHOTOACTIVATION, THEY HAD A LAMP FAILURE ALARM. CUSTOMER ABORTED THE PROCEDURE AND WILL RETURN BLOOD/PRODUCTS TO THE PT. CUSTOMER STATED THERE IS NO SMOKE COMING FROM THE MACHINE. CUSTOMER STATED PT IS ALRIGHT. CUSTOMER STATED NO ONE HAS BEEN INJURED FROM THE SMELL FROM THE INSTRUMENT. CUSTOMER STATED 30 MINS WERE LEFT TO COMPLETE PHOTOACTIVATION. CUSTOMER WAS TOLD THAT THE ATTENDING PHYSICIAN SHOULD BE INFORMED OF PT RECEIVING UNTREATED CELLS. CUSTOMER WAS INFORMED THAT PT SHOULD BE INSTRUCTED TO BE FULLY PROTECTED FROM THE SUN. SERVICE ORDER: (B)(4) WAS DISPATCHED. PRODUCT WILL NOT BE RETURNED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 622128 | THERAKOS XTS PHOTOPHERESIS SYSTEM | XTS | LNR | THERAKOS, INC. | C735 - KIT |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | R.N.P |