FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4150304 · Received October 7, 2014

Report

Report Number
2032227-2014-34301
Event Type
Malfunction
Date Received
October 7, 2014
Date of Event
April 8, 2014
Report Date
September 10, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4).THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY DUE TO THE BATTERY TUBE CONNECTOR NOT PLUGGED IN PROPERLY TO INTERFACE BOARD. UNABLE TO VERIFY BATTERY OUT LIMIT AND FAILED BATTERY TEST ALARM DUE TO BLANK DISPLAY. ALSO RECEIVED WITH A CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED A BLANK DISPLAY ON HER INSULIN PUMP. THE CUSTOMER ALSO STATED THE INSULIN PUMP HAD A BLACK CIRCLE ON THE SCREEN. CUSTOMER'S BLOOD GLUCOSE WAS 145 MG/DL. SHE ALSO REPORTED A BATTERY OUT LIMIT ALARM. AFTER CLEARING THE BATTERY OUT LIMIT ALARM, THE CUSTOMER RECEIVED A FAILED BATTERY TEST ALARM. THE CUSTOMER STATED SHE FREQUENTLY RECEIVES FAILED BATTERY TEST ALARMS. CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
628631 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 48 YR