FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4150099 · Received October 7, 2014

Report

Report Number
2032227-2014-34843
Event Type
Malfunction
Date Received
October 7, 2014
Date of Event
September 8, 2014
Report Date
September 8, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

INSULIN PUMP WAS MONITORED FOR 48 HOURS FOR BASAL RATE, PASSED SELF TEST. NO ALARMS NOTED. INSULIN PUMP PASSED DISPLACEMENT TEST. UNABLE TO COMPLETE DOWNLOAD DUE TO MULTIPLE ALARMS NOTED IN THE ALARM HISTORY SCREEN. INSULIN PUMP ALARMED DISPLAY HISTORY FAILED ON STARTUP NOTED, DUE TO CORRUPTED HISTORY FILES. INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS TRYING TO UPLOAD THE INSULIN PUMP TO CARELINK PRO AND IT KEPT COMING BACK AS TEST FAILED. CUSTOMER'S BLOOD GLUCOSE WAS 109 MG/DL. CUSTOMER STATED THAT THERE WAS NEW SOFTWARE RELEASE DETECTED ALARM IN THE HISTORY. ADVISED CUSTOMER THE INSULIN PUMP WOULD BE REPLACED. ADVISED TO DISCONTINUE USING THE PUMP AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROVIDER. NO FURTHER INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
628189 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAS

Patients

Seq Age Sex Outcome Treatment
1 46 YR