FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4150016 · Received October 7, 2014

Report

Report Number
2032227-2014-34807
Event Type
Malfunction
Date Received
October 7, 2014
Date of Event
September 1, 2014
Report Date
September 8, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

ALL OPERATING CURRENTS WERE WITHIN SPECIFICATION AND THE OFF NO POWER ALARM FUNCTIONED PROPERLY. NO BLANK DISPLAY ANOMALY WAS NOTED. NO DAMAGE WAS FOUND ON THE ISOLATION TAPE. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS AND MINOR SCRATCHES ON THE DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

ALL OPERATING CURRENTS WERE WITHIN SPECIFICATION AND THE OFF NO POWER ALARM FUNCTIONED PROPERLY. NO BLANK DISPLAY ANOMALY WAS NOTED. NO DAMAGE WAS FOUND ON THE ISOLATION TAPE. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS AND MINOR SCRATCHES ON THE DISPLAY WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED SHE CHANGED OUT HER BATTERY AND NOW HER INSULIN PUMP HAS A BLANK DISPLAY. CUSTOMER'S BLOOD GLUCOSE IS 215 MG/DL. SHE STATED THE ISSUE STARTED A WEEK AGO. SHE CHANGED HER BATTERY THREE TIMES AND SHE WAS ABLE TO DELIVER INSULIN, BUT TWO TO THREE HOURS LATER THE SCREEN WENT BLANK. REPLACING THE BATTERIES DOES NOT RESOLVE THE ISSUE. CUSTOMER WAS ADVISED THE DEVICE NEEDS TO BE REPLACED, AND TO DISCONTINUE USE AND REVERT TO A BACK UP PLAN. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
626814 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAH

Patients

Seq Age Sex Outcome Treatment
1 22 YR