CNS-9700
Report
- Report Number
- 8030229-2014-00040
- Event Type
- Malfunction
- Date Received
- August 12, 2014
- Manufacturer
- NIHON KOHDEN CORPORATION
- Product Code
- MHX
- PMA / PMN Number
- K023475
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
LOANER HAS BEEN SENT TO THE CUSTOMER AND RETURN OF DEFECTIVE DEVICE REQUESTED FOR FAILURE INVESTIGATION.
CORRECTED DATA: DEVICE AVAILABLE FOR EVALUATION, DEVICE EVALUATED BY MANUFACTURER, MANUFACTURER NARRATIVE. MANUFACTURER NARRATIVE: THE CENTRAL MONITORING SYSTEM (CNS)SCREEN WENT BLACK. THE CUSTOMER TRIED TO POWER CYCLE THE UNIT BY PRESSING THE POWER BUTTON BUT THE UNIT WOULD NOT REBOOT. CUSTOMER REPLACED THE HARD DRIVE BUT THE ISSUE REMAINS. THE UNIT WAS EVALUATED AND THE CUSTOMER' S COMPLAINT WAS DUPLICATED. THE MOTHER BOARD WAS REPLACED TO RESOLVE THE ISSUE. ALL FUNCTIONS WERE TESTED PRIOR TO SHIPPING. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR PART 803.56 IF ADDITIONAL INFORMATION BECOMES AVAILABLE.
(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 479696 | CNS-9700 | CENTRAL MONITOR SYSTEM | MHX | NIHON KOHDEN CORPORATION | CNS-9700 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |