FDA Adverse Event Malfunction Summary report: N

CNS-9700

MDR report key: 4143662 · Received August 12, 2014

Report

Report Number
8030229-2014-00040
Event Type
Malfunction
Date Received
August 12, 2014
Manufacturer
NIHON KOHDEN CORPORATION
Product Code
MHX
PMA / PMN Number
K023475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LOANER HAS BEEN SENT TO THE CUSTOMER AND RETURN OF DEFECTIVE DEVICE REQUESTED FOR FAILURE INVESTIGATION.

Additional Manufacturer Narrative · 1

CORRECTED DATA: DEVICE AVAILABLE FOR EVALUATION, DEVICE EVALUATED BY MANUFACTURER, MANUFACTURER NARRATIVE. MANUFACTURER NARRATIVE: THE CENTRAL MONITORING SYSTEM (CNS)SCREEN WENT BLACK. THE CUSTOMER TRIED TO POWER CYCLE THE UNIT BY PRESSING THE POWER BUTTON BUT THE UNIT WOULD NOT REBOOT. CUSTOMER REPLACED THE HARD DRIVE BUT THE ISSUE REMAINS. THE UNIT WAS EVALUATED AND THE CUSTOMER' S COMPLAINT WAS DUPLICATED. THE MOTHER BOARD WAS REPLACED TO RESOLVE THE ISSUE. ALL FUNCTIONS WERE TESTED PRIOR TO SHIPPING. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR PART 803.56 IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
479696 CNS-9700 CENTRAL MONITOR SYSTEM MHX NIHON KOHDEN CORPORATION CNS-9700

Patients

Seq Age Sex Outcome Treatment
1