GB SCD EXPRESS COMP SYSTEM X1
Report
- Report Number
- 3006451981-2014-00745
- Event Type
- Malfunction
- Date Received
- October 6, 2014
- Date of Event
- September 18, 2014
- Report Date
- September 18, 2014
- Manufacturer
- COVIDIEN
- Product Code
- JOW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SN
- Reporter Occupation
- OTHER
Narratives
ONE SCD EXPRESS COMPRESSION SYSTEM WAS RETURNED TO AN INTERNATIONAL SERVICE CENTER FOR THE REPORTED CONDITION OF; POWER CORD EXPOSED DUE TO BEING CUT BY THE BEDSIDE HANDLES. THE INTERNATIONAL SERVICE NOTES INDICATE THAT THE POWER CORD IS CUT, CONFIRMING THE REPORTED CONDITION. THE INNER INSULATION WAS NOT EXPOSED SO THIS DID NOT POSE AN ELECTRICAL SAFETY HAZARD TO THE USER OR CLINICAL STAFF. THE ROOT CAUSE CAN BE ATTRIBUTED TO ROUGH HANDLING. POWER CORDS PERIODICALLY REQUIRE REPLACEMENT DUE TO AGE, USAGE AND USER DAMAGE. THE SERVICE MANUAL INSTRUCTS THE USER TO PERIODICALLY INSPECT THE POWER CORDS RESISTANCE TO ENSURE ITS ELECTRICAL SAFETY. THE POWER CORD NEEDS TO BE REPLACED TO CORRECT THE PROBLEM. PRODUCT SCD EXPRESS WAS MANUFACTURED IN 2011. ALL DEVICE HISTORY RECORDS ARE REVIEWED FOR QUALITY INSPECTIONS AND PARAMETER COMPLIANCE PRIOR TO RELEASING THE PRODUCT FOR SHIPMENT. A REVIEW OF THE SERVICE HISTORY RECORDS INDICATES THERE ARE NO SERVICE HISTORIES RECORDED FOR THIS SYSTEM. THIS INFORMATION WILL BE UTILIZED FOR TRENDING PURPOSES TO DETERMINE THE NEED FOR CORRECTIVE ACTION.
SUBMIT DATE: 10/06/2014.AN INVESTIGATION IS CURRENTLY UNDERWAY. UPON COMPLETION, THE RESULTS WILL BE FORWARDED.
IT WAS REPORTED TO COVIDIEN ON (B)(6) 2014 THAT THE CUSTOMER HAD A POWER CORD EXPOSED DUE TO BEING CUT BY THE BEDSIDE HANDLES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 624882 | GB SCD EXPRESS COMP SYSTEM X1 | SCD CONTROLLER | JOW | COVIDIEN | 95251S |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |