FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 4142873 · Received September 12, 2014

Report

Report Number
1720753-2014-07854
Event Type
Malfunction
Date Received
September 12, 2014
Date of Event
August 28, 2014
Report Date
September 12, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ME, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN INVESTIGATION. THE PS1 5 VDC POWER SUPPLY CONNECTORS WERE EVALUATED AND RESEATED. THE POWER SUPPLY VOLTAGE WAS OPTIMIZED TO SPECIFICATION. THE GENERAL PURPOSES OPERATING SYSTEM, REAL TIME OPERATING SYSTEM AND GENERATOR INTERFACE BOARD COIN BATTERIES WERE ALSO REPLACED DURING THE SERVICE EVENT. THE CMOS SETTINGS WERE ALSO RESET AND WORKSTATION FUSE WERE RESEATED. THE SYSTEM WAS FOUND TO BE WORKING AS INTENDED AND RETURNED TO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THERE WAS A COMMUNICATION FAILURE ERROR MESSAGE. THIS ERROR RESULTED IN A TEMPORARY LOSS OF SYSTEM FUNCTIONALITY THAT WAS RECOVERED BY A SYSTEM REBOOT. THERE IS NO REPORT OF A PATIENT INJURY OR DEATH ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
565381 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9900

Patients

Seq Age Sex Outcome Treatment
1