FDA Adverse Event Injury Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 4142679 · Received October 2, 2014

Report

Report Number
3007981285-2014-08866
Event Type
Injury
Date Received
October 2, 2014
Date of Event
September 8, 2014
Report Date
September 8, 2014
Manufacturer
TANDEM DIABETES CARE INC.
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT HAS NOT BEEN RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

CUSTOMER RECEIVED A RESUME PUMP ALERT AND SHORTLY THEREAFTER, THE PUMP SHUT-DOWN/RESET. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS ELEVATED. REPORTEDLY, CUSTOMER'S PUMP HAD RESET ON MULTIPLE OCCASIONS. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, IT WAS CONFIRMED THAT THE AUTO-OFF FEATURE WAS SET FOR THREE HOURS. CUSTOMER WAS INFORMED THAT NO INTERACTION WITH THE PUMP FOR THREE HOURS WOULD ENGAGE THE AUTO-OFF FEATURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
614341 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE INC. 004628

Patients

Seq Age Sex Outcome Treatment
1 16 YR Other