FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4142038 · Received October 4, 2014

Report

Report Number
2032227-2014-33645
Event Type
Malfunction
Date Received
October 4, 2014
Date of Event
April 30, 2013
Report Date
April 30, 2013
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FINDINGS: NO A17 ALARM, A21 ALARM, RESET ALARM OR CHECK SETTING ALARM NOTED. UNIT PASSED THE SELF TEST AND A21 ERROR TEST. PUMP RECEIVED WITH A47 ALARM IN THE HISTORY FILE. A47 ALARM DUE TO CORRUPTED HISTORY FILE. ALSO RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD AN UNEXPECTED RESTART ON THE INSULIN PUMP. CUSTOMER WAS ADVISED HOW THE RESET ALARM WOULD OCCUR IN USER SETTINGS. CUSTOMER STATED THAT THE PUMP WAS IN HER PANTS AND WAS NOT PUSHING AGAINST ANYTHING ENOUGH FOR THE BUTTONS TO PRESS. CUSTOMER RAN SELTEST AND PUMP PASSED. CUSTOMER ORIGINALLY CALLED BECAUSE OF A BATTERY CAP THAT COULDN'T COME OFF, BUT SHE WAS ABLE TO GET IT OFF. CUSTOMER WAS WEARING THE PUMP AND WHEN SHE WENT TO WORK, SHE SAW THE RESET ALARM AND HER SETTINGS WERE CLEARED. CUSTOMER IS NO LONGER WEARING THE PUMP. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 177 MG/DL. PUMP WILL NEED TO BE REPLACED. CUSTOMER CONFIRMED THAT THE PUMP WAS STORED WITHOUT A BATTERY FOR AN EXTENDED PERIOD OF TIME.CUSTOMER HAD MULTIPLE ALARMS IN THE ALARM HISTORY. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621592 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAP

Patients

Seq Age Sex Outcome Treatment
1 33 YR