FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4142012 · Received October 4, 2014

Report

Report Number
2032227-2014-32845
Event Type
Malfunction
Date Received
October 4, 2014
Date of Event
April 11, 2014
Report Date
April 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4) SITE, PER VARIANCE 5. INSULIN PUMP HAD A BLANK DISPLAY DUE TO CORRODED BATTERY TUBE AND BATTERY CAP CONTACT. UNABLE TO TEST FOR BATTERY OUT LIMIT, THE OPERATING CURRENTS, LOW BATTERY ALARM AND OFF NO POWER ALARM DUE TO BLANK DISPLAY. INSULIN PUMP HAD MINOR SCRATCHES ON DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNER, CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE, CRACKED RESERVOIR TUBE WINDOW AND CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP DIED COMPLETELY AND CLEARED ITSELF WITHOUT ALARMING. THE CALLER STATED THAT TWO WEEKS AGO THERE WERE TWO BARS ON THE BATTERY STATUS AND THE DEVICE ALARMED LOW BATTERY. THE CUSTOMER STATED THAT THE SAME THING HAPPENED AT TIME OF CALL, AND THE DEVICE IS COMPLETELY OFF. THE BLOOD GLUCOSE READING WAS 143 MG/DL. THE CALLER MENTIONED THAT THE INSULIN PUMP ALARMED AFTER CHANGING THE BATTERY AND SHE NOTICED THAT THE UNIT HAS MOLDED CORROSION INSIDE OF THE BATTERY COMPARTMENT. ADVISED THE CUSTOMER THAT THE DEVICE WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP DIED COMPLETELY AND CLEARED ITSELF WITHOUT ALARMING. THE CALLER STATED THAT TWO WEEKS AGO THERE WERE TWO BARS ON THE BATTERY STATUS AND THE DEVICE ALARMED LOW BATTERY. THE CUSTOMER STATED THAT THE SAME THING HAPPENED AT TIME OF CALL, AND THE DEVICE IS COMPLETELY OFF. THE BLOOD GLUCOSE READING WAS 143 MG/DL. THE CALLER MENTIONED THAT THE INSULIN PUMP ALARMED AFTER CHANGING THE BATTERY AND SHE NOTICED THAT THE UNIT HAS MOLDED CORROSION INSIDE OF THE BATTERY COMPARTMENT. ADVISED THE CUSTOMER THAT THE DEVICE WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621791 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522NAS

Patients

Seq Age Sex Outcome Treatment
1 53 YR