FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4141925 · Received October 4, 2014

Report

Report Number
2032227-2014-33218
Event Type
Malfunction
Date Received
October 4, 2014
Date of Event
September 4, 2014
Report Date
September 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4).

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY DUE TO BROKEN SOLDER JOINT OF POWER CONNECTOR ON INTERFACE BOARD. NO FURTHER TESTING COULD BE COMPETED DUE TO BLANK DISPLAY. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED LIQUID CRYSTAL DISPLAY WINDOW AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP WAS DROPPED AND HAD A BLANK DISPLAY. BLOOD GLUCOSE LEVEL WAS 467 MG/DL AT THE TIME OF THE CALL DUE TO NOT BEING ON THE INSULIN PUMP. CUSTOMER REPORTED TREATING THE HIGH BLOOD GLUCOSE LEVEL WITH A MANUAL INJECTION. CUSTOMER INSTALLED A NEW BATTERY AND THE DISPLAY STILL DID NOT RETURN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621760 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 25 YR