FDA Adverse Event Malfunction Summary report: N

SENSOR

MDR report key: 4141869 · Received October 4, 2014

Report

Report Number
2032227-2014-33621
Event Type
Malfunction
Date Received
October 4, 2014
Date of Event
September 3, 2014
Report Date
September 4, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

RELIABILITY ANALYSIS INSPECTED TWO OPENED/USED ENLITE SENSORS AND PERFORMED TESTING. ONE OF TWO SENSORS FAILED PER SPECIFICATION DUE TO LOW READINGS. THE SECOND SENSOR PASSED PER SPECIFICATION WITH ACCURATE READINGS.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THEIR BLOOD GLUCOSE LEVELS WERE ELEVATED DUE TO CALIBRATION ERRORS WITH HER SENSOR. CUSTOMER UPLOADED CALIBRATION INFORMATION TO SOFTWARE PROVIDED. DURING TROUBLESHOOTING, IT WAS FOUND THAT THE CUSTOMER IS USING TWO DIFFERENT METERS. ADVISED CUSTOMER TO ONLY USE ONE METER AND TO CALIBRATE THREE TO FOUR TIMES A DAY. BLOOD GLUCOSE LEVEL WAS 154 MG/DL AND DEVICE PROMPTED HER TO CHANGE SENSOR. ADVISED CUSTOMER TO DISCONTINUE USE AND SEND DEVICE IN FOR ANALYSIS. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621753 SENSOR CGM MDS MEDTRONIC MINIMED MMT-7002C C284

Patients

Seq Age Sex Outcome Treatment
1 39 YR