FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4141708 · Received October 4, 2014

Report

Report Number
2032227-2014-33280
Event Type
Malfunction
Date Received
October 4, 2014
Date of Event
September 4, 2014
Report Date
September 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD OPERATING CURRENTS WITHIN SPECIFICATION. THE INSULIN PUMP PASSED THE FUNCTIONAL TESTING, INCLUDING THE REWIND, BASIC OCCLUSION, OCCLUSION, PRIME, EXCESSIVE NO DELIVERY ALARM AND DISPLACEMENT TESTS. NO FAILED BATTERY TEST ALARM WAS NOTED. THE LOW RESERVOIR TEST ALARM FEATURE WORKED PROPERLY. THE INSULIN PUMP WAS RECEIVED WITH A MISSING END CAP STICKER, CRACKED CASE AT DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE, CRACKED BATTERY TUBE THREADS, AND MINOR SCRATCHES ON THE DISPLAY WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A FAILED BATTERY TEST ON THE INSULIN PUMP. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 187 MG/DL. TROUBLESHOOTING WAS PERFORMED AND CUSTOMER DID NOT RECEIVE A FAILED BATTERY TEST ALARM. CUSTOMER WAS ADVISED TO MONITOR THE INSULIN PUMP. CUSTOMER STATED THAT SHE HAS A SCRATCH ON THE SCREEN. INSULIN PUMP WILL NEED TO BE REPLACED DUE TO THE SCRATCH ON THE SCREEN. CUSTOMER ALSO STATED THAT SHE WAS HOSPITALIZED IN MARCH. CUSTOMER REPORTED THAT THERE WAS A CRACK ON THE SCREEN AND IT IS HARD FOR HER TO READ THE SCREEN WITH HER MAGNIFYING GLASS. CUSTOMER WAS ADVISED TO REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONAL'S INSTRUCTIONS. CUSTOMER WAS ADVISED THAT SHE WILL NEED TO GET A NEW BATTERY WITH THE NEW PUMP. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621375 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAP

Patients

Seq Age Sex Outcome Treatment
1 63 YR