FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4141707 · Received October 4, 2014

Report

Report Number
2032227-2014-33279
Event Type
Malfunction
Date Received
October 4, 2014
Date of Event
September 4, 2014
Report Date
September 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A MOTOR ERROR ALARM ON THE INSULIN PUMP. CUSTOMER WAS CONTACTED AND INFORMED THAT THE PUMP THAT HE RECEIVED IS NOT A REFURBISHED PUMP, BUT A NEW PUMP. CUSTOMER STATED THAT HE WOULD LIKE TO GET A REPLACEMENT SENSOR SINCE HE HAD TO TAKE THE SENSOR OUT WHEN HE HAD A MOTOR ERROR. CUSTOMER STATED THAT IN THE LAST 15 YEARS, HE HAS NEVER HAD TO BE OFF THE PUMP. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 169 MG/DL AT THE TIME OF THE CALL. CUSTOMER STATED THAT HE DOES NOT NEED TO TROUBLESHOOT FOR THE BLOOD GLUCOSE SINCE HE IS WORKING ON THE BASAL RATES WITH HIS HEALTH CARE PROFESSIONAL. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621230 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 30 YR