FDA Adverse Event Malfunction Summary report: N

RESERVOIR 1.8ML

MDR report key: 4141658 · Received October 4, 2014

Report

Report Number
2032227-2014-33231
Event Type
Malfunction
Date Received
October 4, 2014
Date of Event
August 28, 2014
Report Date
September 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K001828
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT INSULIN PUMP HAD RESERVOIR LEAKS. THE CUSTOMER EXPERIENCED HIGH BLOOD GLUCOSE AS A RESULT OF THE CRACKED RESERVOIRS. CUSTOMER HAS HAD TO CHANGE THE RESERVOIR THREE TIMES DUE TO THE LEAKING ISSUE. THE CUSTOMER ALSO MENTIONED THAT THE INFUSION SET HAD BEEN PULLED OUT PRIOR TO THE COMPLAINT. THIS CAUSED THE INSULIN PUMP TO ALARM FOR NO DELIVERY. TROUBLESHOOTING WAS PERFORMED. CUSTOMER STATED THAT THE ISSUE HAS BEEN RESOLVED WITH TROUBLESHOOTING. THE CUSTOMER HAD AN APPOINTMENT TO ACQUIRE REPLACEMENT RESERVOIRS. ADVISED THAT THE RESERVOIRS WILL BE REPLACED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
621265 RESERVOIR 1.8ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-326A H7576671

Patients

Seq Age Sex Outcome Treatment
1 63 YR