FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4141114 · Received October 3, 2014

Report

Report Number
2032227-2014-18978
Event Type
Malfunction
Date Received
October 3, 2014
Date of Event
September 3, 2014
Report Date
September 3, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS CHANGING THE BATTERY OF THE INSULIN PUMP AND THEY TRIED SEVEN DIFFERENT BATTERIES, AND THE DEVICE ALERTED BATTERY OUT LIMIT. THE CUSTOMER'S BLOOD GLUCOSE WAS 159 MG/DL. THE CUSTOMER STATED THAT THE INSULIN PUMP HAD ALSO ALARMED FAILED BATTERY TEST. THE CUSTOMER STATED THAT THEY WERE USING A BATTERY THAT HAD BEEN USED BEFORE AND THEY STATED THAT THEY WERE NOT USING ENERGIZER BATTERIES. TROUBLESHOOTING WAS NOT PERFORMED BECAUSE THE CUSTOMER DID NOT HAVE NEW BATTERIES. THEY STATED THAT THEY WOULD CALL BACK IF THE ISSUE CONTINUES. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
618198 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAH

Patients

Seq Age Sex Outcome Treatment
1 61 YR