FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4140834 · Received October 3, 2014

Report

Report Number
2032227-2014-33194
Event Type
Malfunction
Date Received
October 3, 2014
Date of Event
May 20, 2014
Report Date
May 20, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH BUTTON ERROR ALARM AND NO BUTTON RESPONSE DUE TO FLATTENED ACT BUTTON DOME SWITCH, CRACKED DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP, MISSING END CAP STICKER. UNABLE TO PERFORMED THE DISPLACEMENT TEST DUE TO KEYPAD ANOMALY. THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4). THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP WAS RETURNED WITHOUT AUTHORIZATION AND WITHOUT ANY COMMUNICATION REGARDING THE REASON FOR THE RETURN. WHEN THE INSULIN PUMP WAS GIVEN TO THE REPRESENTATIVE IT WAS STATED THAT THE INSULIN PUMP HAD ALARMED BUTTON ERROR. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
619643 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754WWL

Patients

Seq Age Sex Outcome Treatment
1