FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 4140738 · Received October 3, 2014

Report

Report Number
1826988-2014-00345
Event Type
Malfunction
Date Received
October 3, 2014
Date of Event
September 1, 2014
Report Date
September 14, 2014
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER RECEIVED BLOOD GLUCOSE READINGS OF 600, 592, 384 MG/DL FROM HER CONTOUR AND READINGS OF APPROXIMATELY 84-112 MG/DL FROM ANOTHER METER. THE DIFFERENCES BETWEEN THE READINGS FALL INTO THE "C" AND "D" ZONES OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCES CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS ADVISED TO RETURN THE TEST STRIPS FOR EVALUATION. REPLACEMENT TEST STRIPS AND METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
620457 CONTOUR BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 7080G 3DJ3A04

Patients

Seq Age Sex Outcome Treatment
1