PROGRAMMING SOFTWARE
Report
- Report Number
- 1644487-2014-02530
- Event Type
- Malfunction
- Date Received
- October 1, 2014
- Date of Event
- September 3, 2014
- Report Date
- September 3, 2014
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- PHYSICIAN
Narratives
IT WAS REPORTED THAT THE PHYSICIAN'S HANDHELD WAS FREEZING AT DIFFERENT TIMES. IT WAS REPORTED THAT THE PHYSICIAN FEELS THAT THE HANDHELD IS DIFFICULT TO USED BECAUSE OF THE FREEZING AND WOULD LIKE A NEW PROGRAMMING TABLET.THE PHYSICIAN WAS PROVIDED A NEW PROGRAMMING TABLET. THE HANDHELD WAS EXPECTED TO BE RETURNED FOR ANALYSIS, BUT HAS NOT BEEN RECEIVED TO DATE.
THE HANDHELD DEVICE AND SOFTWARE FLASHCARD WERE RETURNED TO THE MANUFACTURER FOR ANALYSIS. NO ANOMALIES ASSOCIATED WITH THE HANDHELD PERFORMANCE WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 611671 | PROGRAMMING SOFTWARE | PROGRAMMING SOFTWARE | LYJ | CYBERONICS, INC. | MODEL 250 | 1075844 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |