FDA Adverse Event Malfunction Summary report: N

COULTER LH 780 HEMATOLOGY ANALYZER

MDR report key: 4132679 · Received October 1, 2014

Report

Report Number
1061932-2014-02445
Event Type
Malfunction
Date Received
October 1, 2014
Date of Event
September 4, 2014
Report Date
September 4, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FSE FOUND RBC BATH (VC2) WAS NOT SEATED PROPERLY OVER THE RBC APERTURE BLOCKS WHICH CAUSED THE REAGENT TO DRIP FROM THE BATH. THE FSE FOUND THAT THE VACUUM ERRORS WERE DUE TO RBC APERTURES PULLING IN AIR INSTEAD OF REAGENT DURING COUNT CYCLE. THE FSE REMOVED THE RBC APERTURE BLOCKS TO DRY MODULES AND TO RESEAT THE BATH. THE FSE ALSO FOUND THE APERTURE HOUSING ELECTRODE WAS NOT ATTACHED. THE FSE REPLACED THE RBC APERTURE HOUSING WHICH INCLUDES THE ELECTRODE, AND REINSTALLED THE RBC APERTURES AND BATH TO RESOLVE THE ISSUES. FSE THEN PERFORMED VERIFICATION OF INSTRUMENT TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURES. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A CONTAINED DILUENT REAGENT LEAK OF APPROXIMATELY ONE (1) ML FROM RED BLOOD CELL (RBC) COUNT BATH OF THE COULTER LH 780 HEMATOLOGY ANALYZER. THE CUSTOMER STATED THAT THE INSTRUMENT WAS UNABLE TO PASS STARTUP AND GENERATED LOW VACUUM ERRORS. THERE WERE NO REPORTS OF INJURIES, ERRONEOUS RESULTS, DIRECT PHYSICAL CONTACT WITH THE LEAK OR CHANGE TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT CONSISTING OF GLOVES AND LABORATORY COAT WHEN THE LEAK OCCURRED. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE SITE TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
611241 COULTER LH 780 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1