FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4132154 · Received October 1, 2014

Report

Report Number
2032227-2014-31022
Event Type
Malfunction
Date Received
October 1, 2014
Date of Event
August 31, 2014
Report Date
September 1, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
P120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.(B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT SHE WENT THROUGH A PACK OF TEN BATTERIES, AFTER RECEIVING A BATTERY OUT LIMIT ALARM ON HER INSULIN PUMP, DURING NORMAL USE. THE CUSTOMER'S BLOOD GLUCOSE WAS 146 MG/DL. TROUBLESHOOTING WAS PERFORMED. THE BASAL RATES WERE ACCURATE. THE CUSTOMER STATED THE BATTERIES WERE NOT OUT OF THE INSULIN PUMP GREATER THAN THE DURATION IT ALLOWS FOR. AFTER CLEARING THE ALARM, THE CUSTOMER WAS INSTRUCTED TO INSERT A NEW BATTERY IN LESS THAN A MINUTE. THE INSULIN PUMP DID NOT ALARM. THE INSULIN PUMP SHOWED A FULL BATTERY AND THEN THE DISPLAY WENT BLANK. THE BATTERY WAS REPLACED AND THE DISPLAY RETURNED. TROUBLESHOOTING WAS PERFORMED FOR A FAILED BATTERY TEST. THE ISSUE WAS RESOLVED WITH A NEW BATTERY. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
612479 530G INSULIN PUMP OZO OZO MEDTRONIC MINIMED MMT-751NAH

Patients

Seq Age Sex Outcome Treatment
1 54 YR