FDA Adverse Event Malfunction Summary report: N

ADVIA 1800

MDR report key: 4131980 · Received October 1, 2014

Report

Report Number
2432235-2014-00576
Event Type
Malfunction
Date Received
October 1, 2014
Date of Event
September 9, 2014
Report Date
September 9, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K990346
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT AND INSTRUMENT DATA, THE CSE CLEANED AND FLUSHED THE WASH UP DOWN AND DILUTION WASH UP DOWN, REPLACED A FILTER AND SEALS ON THE SAMPLE PROBE AND DILUTION PROBE PUMPS, AND CLEANED AND CALIBRATED ALL PROBES AND MIXERS. THE CSE RAN A DIAGNOSTICS TEST, WHICH PASSED. THE CAUSE OF THE DISCORDANT CALCIUM RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW CALCIUM RESULTS WERE OBTAINED ON PATIENT SAMPLES ON AN ADVIA 1800 INSTRUMENT. THE DISCORDANT RESULTS FOR TWO OF THE PATIENT SAMPLES WERE REPORTED TO THE PHYSICIAN(S), BUT WERE CORRECTED IMMEDIATELY. THE SAMPLES WERE REPEATED ON THE SAME INSTRUMENT AND AN ALTERNATE INSTRUMENT AND ALL RESULTED HIGHER ON BOTH. THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT CALCIUM RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
610635 ADVIA 1800 CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 1800

Patients

Seq Age Sex Outcome Treatment
1