FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4131853 · Received October 1, 2014

Report

Report Number
2032227-2014-31497
Event Type
Malfunction
Date Received
October 1, 2014
Date of Event
September 1, 2014
Report Date
September 1, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO UNEXPECTED BUTTON ERROR ALARMS NOTED. UNABLE TO PERFORM DISPLACEMENT TEST DUE TO NO BUTTON RESPONSE ON THE ACT AND DOWN ARROW BUTTONS. INSULIN PUMP KEYPAD WAS UNRESPONSIVE DUE TO CORRODED KEYPAD TRACES NOTED. INSULIN PUMP HAD MINOR SCRATCHES ON LCD WINDOW, CRACKED CASE AT LCD WINDOW CORNER, CRACKED RESERVOIR TUBE LIP, SCRATCHES ON RESERVOIR TUBE WINDOW, CRACKED RESERVOIR TUBE, CRACKED BATTERY TUBE THREADS, CRACKED BELT CLIP SLOT AND STAINED END CAP STICKER.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A BUTTON ERROR ALARM ON THE INSULIN PUMP. CUSTOMER PRESSED THE ESC AND ACT BUTTONS AND IT WOULD NOT CLEAR THE ALARM. CUSTOMER THEN REMOVED THE BATTERY. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 70 MG/DL. CUSTOMER WAS AT THE BEACH AND SHE HAD HER FEET IN THE WATER, BUT PUMP WAS NOT SUBMERGED IN THE WATER. CUSTOMER THINKS THAT THE PUMP WAS EXPOSED TO SWEAT. INSULIN PUMP WILL NEED TO BE REPLACED. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
612513 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523LNAH

Patients

Seq Age Sex Outcome Treatment
1 11 YR