FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4130977 · Received September 30, 2014

Report

Report Number
2531779-2014-27950
Event Type
Malfunction
Date Received
September 30, 2014
Report Date
September 18, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 08/19/2016. DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 07/26/2016 WITH THE FOLLOWING FINDINGS: THE PUMP'S BLACK BOX SHOWED THAT THE DATA FROM THE DATE OF THE ISSUE HAD BEEN OVERWRITTEN DUE TO CONTINUED USE OF THE PUMP. THE CURRENT BLACK BOX DATA SHOWED NO EVIDENCE OF SHORT BATTERY LIFE. THE PUMP'S CURRENT DRAWS WERE WITHIN SPECIFICATIONS. THE ALLEGED ISSUE COULD NOT BE DUPLICATED.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (BATTERY LIFE) ISSUE. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT WITH THIS COMPLAINT. CUSTOMER SUPPORT HAS MADE SEVERAL ATTEMPTS TO CONTACT THE REPORTER IN FOLLOW UP, HOWEVER, THE REPORTER DID NOT RESPOND. NO FURTHER INFORMATION WAS AVAILABLE; IF FURTHER INFORMATION IS PROVIDED A FOLLOW UP REPORT SHALL BE MADE. THIS COMPLAINT IS BEING REPORTED BECAUSE OF THE ALLEGATION OF A BATTERY LIFE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
609405 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 36 YR