FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4130557 · Received September 30, 2014

Report

Report Number
3004209178-2014-95989
Event Type
Malfunction
Date Received
September 30, 2014
Date of Event
July 21, 2014
Report Date
July 21, 2014
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT ALL THE BUTTONS ON THE INSULIN PUMP FUNCTIONING PROPERLY. NO UNLOCKED KEYPAD CONNECTOR NOTED DURING VISUAL INSPECTION. THE DEVICE WAS RECEIVED WITH SCRATCHED LCD WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

CUSTOMER'S FATHER CALLED STATING CUSTOMER IS NOT ALWAYS ABLE TO LOCK KEYPAD ON INSULIN PUMP. CUSTOMER WAS AWAY FOR THE HOLIDAYS, AND STATES WILL CALL BACK FOR REPLACEMENT INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
608727 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MMT-554WWS

Patients

Seq Age Sex Outcome Treatment
1