FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 4130290 · Received September 30, 2014

Report

Report Number
3004753838-2014-25577
Event Type
Malfunction
Date Received
September 30, 2014
Date of Event
January 4, 2014
Report Date
January 4, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

(B)(4). DURING COMPLAINT REVIEW, IT WAS DETERMINED THAT THIS COMPLAINT IS A REPORTABLE EVENT. PROBLEM COULD NOT BE CONFIRMED BECAUSE PRODUCT/DATA IS NOT AVAILABLE. THE ROOT CAUSE CANNOT BE DETERMINED-NO PRODUCT/DATA.

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO CLAIM LOW AUDIO OUTPUT PATIENT EXPERIENCED ON (B)(6) 2014. AT THE TIME OF THE CALL TO DEXCOM TECHNICAL SUPPORT, NO MEDICAL INTERVENTION OR INJURIES WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
607869 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. MT20649

Patients

Seq Age Sex Outcome Treatment
1 9 YR