FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4130180 · Received September 18, 2014

Report

Report Number
2032227-2014-24508
Event Type
Malfunction
Date Received
September 18, 2014
Date of Event
August 19, 2014
Report Date
August 19, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT, AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4).

Description of Event or Problem · 1

DURING A F/U PHONE CALL, IT WAS REPORTED THAT APPROXIMATELY ONE MONTH AGO THE INSULIN PUMP LOCKED OUT AND ALL OF THE BUTTONS WERE UNRESPONSIVE. THE CUSTOMER COULD NOT RECALL THEIR BLOOD GLUCOSE LEVEL AT THE TIME OF THE EVENT AND THEY COULD NOT RECALL IF THE DEVICE WAS FROZEN AND/OR IF IT HAD A BLANK DISPLAY. THE CUSTOMER HAD CHANGED THE BATTERY WHICH SOLVED THE ISSUE. THE CUSTOMER'S MOST RECENT BLOOD GLUCOSE WAS 72 MG/DL. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
578994 530G INSULIN PUMP OZO MEDTRONIC MINIMED MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 41 YR