FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4130109 · Received September 18, 2014

Report

Report Number
2032227-2014-24518
Event Type
Malfunction
Date Received
September 18, 2014
Date of Event
August 19, 2014
Report Date
August 19, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH NORMAL OPERATING CURRENTS AND NO UNEXPECTED OFF NO POWER, LOW BATTERY. OR WEAK BATTERY ALARMS WERE NOTED. THE INSULIN PUMP ALARMED FOR A BUTTON ERROR DUE TO CORRODED KEYPAD TRACES. NO MOISTURE DAMAGE WAS FOUND ON THE ELECTRONIC ASSEMBLY OR MOTOR. THE INSULIN PUMP PASSED THE DISPLACEMENT, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME, AND NO DELIVERY ALARM TESTS. THE INSULIN PUMP HAD MINOR SCRATCHES ON THE DISPLAY WINDOW, A CRACKED CASE AT A DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP AND A MISSING END CAP STICKER.

Description of Event or Problem · 1

IT WAS REPORTED THAT AFTER GETTING WET THE INSULIN PUMP ALARMED BUTTON ERROR, WHICH COULD NOT BE CLEARED DUE TO THE UNRESPONSIVE BUTTONS. THE CUSTOMER REMOVED AND REINSERTED THE SAME BATTERY INTO THE INSULIN PUMP, AND THE DEVICE ALARMED WEAK BATTERY, AFTER WHICH THE CUSTOMER INSERTED A NEW BATTERY. THE CUSTOMER'S BLOOD GLUCOSE WAS 301 MG/DL. THE CALLER STATED THAT THE CUSTOMER HAD LOW BLOOD GLUCOSE EARLIER SO THEY HAD A SNACK BAR AND JUICE, BUT THEY DELIVERED A BOLUS ONLY FOR THE SNACK BAR AND NOT THE JUICE. THE CUSTOMER DID NOT HAVE A BACKUP PLAN. THE DISCONTINUATION OF THE DEVICE WAS ADVISED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
579749 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC MEDTRONIC MINIMED MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 17 YR