FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4130074 · Received September 18, 2014

Report

Report Number
2032227-2014-24517
Event Type
Malfunction
Date Received
September 18, 2014
Date of Event
August 19, 2014
Report Date
August 19, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD BATTERY CAP DAMAGE DUE TO A STRIPPED COIN SLOT. THE DRIVE SUPPORT DISK WAS INSPECTED AND NO ANOMALY WAS NOTED. NO BATTERY OUT LIMIT ALARM COULD BE VERIFIED AND THE OPERATING CURRENTS COULD NOT BE TESTED DUE TO THE BLANK DISPLAY. THE INSULIN PUMP HAD A BLANK DISPLAY DUE TO A LOOSE BATTERY TUBE CONNECTOR. THE INSULIN PUMP WAS RECEIVED WITH CRACKED BATTERY TUBE THREADS AND A CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAD A BLANK DISPLAY AFTER IT FELL ON THE FLOOR. THERE WERE NO SIGNS OF PHYSICAL DAMAGE. THE CUSTOMER'S BLOOD GLUCOSE WAS 233 MG/DL. WHILE ON THE PHONE, THE CUSTOMER TRIED OPENING THE BATTERY CAP AND STATED THAT THE DISPLAY RETURNED AND NO THE INSULIN PUMP WAS ALARMING BATTER OUT LIMITED. THE CUSTOMER WAS UNABLE TO REMOVE THE CAP. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP NEEDED TO BE REPLACED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
579590 530G INSULIN PUMP OZO MEDTRONIC MINIMED MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 54 YR