FDA Adverse Event Injury Summary report: N

OT VITA METER

MDR report key: 4123967 · Received September 27, 2014

Report

Report Number
2939301-2014-25677
Event Type
Injury
Date Received
September 27, 2014
Report Date
September 16, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082513
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 2 ¿ (12/02/2014). THE PATIENT¿S METER HAS BEEN RETURNED ON 10/22/2014 AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 11/20/2014 WITH THE FOLLOWING FINDINGS: THE METER PASSED ALL TESTING WITH NO FAULTS FOUND. THE REPORTED ISSUE COULD NOT BE REPRODUCED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 ¿ (10/20/2014), THE PATIENT¿S TEST STRIPS HAVE BEEN RETURNED ON 10/8/2014 AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 10/9/2014 WITH THE FOLLOWING FINDINGS: THE TEST STRIPS INVOLVED WITH THIS COMPLAINT FAILED TESTING. THE TEST STRIPS WERE EVALUATED AND THE PRIMARY COMPLAINT WAS NOT CONFIRMED; HOWEVER, A SECONDARY ISSUE WAS NOTED WHEN THE TEST STRIPS WERE FOUND TO HAVE RESULTS BELOW RANGE WHEN TESTED WITH CONTROL SOLUTION. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2014, THE LAY-USER/PATIENT CONTACTED LIFESCAN (LFS) (B)(4), ALLEGING THAT THE ONETOUCH VITA METER IS GIVING INACCURATE HIGH READINGS OVER 600 MG/DL COMPARED TO NORMAL READING/FEELING. THIS COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE PATIENT CLAIMED THAT SHE TOOK INSULIN BASED ON A MESSAGE ¿HI, ABOVE 600 MG/DL¿ ON TWO DIFFERENT OCCASIONS, (B)(6) 2014, AND WENT UNCONSCIOUS. SHE REQUIRED MEDICAL INTERVENTION WITH IV FLUID AT THE EMERGENCY ROOM WHERE SHE WAS TESTED ON THE HOSPITAL METER AT ¿0.3 MG/DL.¿ DURING TROUBLESHOOTING, THE PATIENT CONFIRMED THE UNIT OF MEASUREMENT WAS SET CORRECTLY AT THE TIME OF TESTING. THE LFS PRODUCTS WERE REPLACED AND REQUESTED BACK FOR INVESTIGATION. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REQUIRED MEDICAL INTERVENTION FOR HYPOGLYCEMIA AFTER SHE TOOK INSULIN BASED ON THE ALLEGED INACCURATE HIGH RESULTS ON THE LFS METER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
603829 OT VITA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3631340

Patients

Seq Age Sex Outcome Treatment
1 55 YR Hospitalization| L| R