FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4123705 · Received September 26, 2014

Report

Report Number
3004209178-2014-89256
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
July 3, 2014
Report Date
July 3, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFO WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH UNRESPONSIVE BUTTONS DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM NOTED. INSULIN PUMP RECEIVED WITH CRACKED CASE ON DISPLAY WINDOW CORNERS, MINOR SCRATCHES ON LCD WINDOW, CRACKED RESERVOIR TUBE LIP, CRACKED BELT CLIP SLOT, CRACKED BATTERY TUBE THREADS AND BLEEDING LCD GLASS.

Description of Event or Problem · 1

CUSTOMER'S MOTHER REPORTED BUTTON ERROR ALARM ON HER DAUGHTER'S INSULIN PUMP. DAUGHTER'S BLOOD GLUCOSE WAS 327 MG/DL AT THE TIME. CUSTOMER ALSO REPORTED PREVIOUS TROUBLE WITH BUTTONS. CUSTOMER WAS ADVISED TO REVERT TO HER BACK-UP PLAN WHILE HER INSULIN PUMP IS BEING REPLACED. NO ADDITIONAL INFO IS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
602628 PARADIGM REAL-TIME INSULIN INFUSION PUMP OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAP

Patients

Seq Age Sex Outcome Treatment
1 12 YR