FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 4123675 · Received September 26, 2014

Report

Report Number
2122870-2014-00668
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
August 27, 2014
Report Date
August 28, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K060256
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) NOTED MICROBUBBLES AT THE TOP OF THE WASH PUMP. THE FSE REPLACED THE ROTOR ON THE WASH PUMP AND CLEANED THE VALVE MOTOR. IN ADDITION, THE FSE COMPLETED A PREVENTATIVE MAINTENANCE (PM) MINOR. SERVICE ACTIVITY PERFORMED WAS VERIFIED TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURES. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS AND WAS RETURNED TO NORMAL OPERATION. IN CONCLUSION, THE LIKELY CAUSE OF THE EVENT IS ATTRIBUTED TO THE WASH PUMP. A DEFINITIVE ROOT CAUSE IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ELEVATED INITIAL TROPONIN I (ACCESS ACCUTNI+3) RESULTS, FOR FOUR PATIENTS, INVOLVING THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM. THE CUSTOMER STATED THE ELEVATED RESULTS WERE RELEASED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. SUBSEQUENT TESTING OF THE PATIENTS' SAMPLES, ON AN ALTERNATE UNICEL DXC 600I, GENERATED LOWER RESULTS WITHIN THE REFERENCE RANGE. THE CUSTOMER INDICATED PRECISION TEST FAILED AT THE TIME OF THE EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
599979 UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1