FDA Adverse Event Malfunction Summary report: N

RESERVOIR 1.8ML

MDR report key: 4123653 · Received September 26, 2014

Report

Report Number
2032227-2014-29794
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
August 29, 2014
Report Date
August 29, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
FRN
PMA / PMN Number
K001828
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED NO DELIVERY DURING THE PRIMING PROCESS. THE CUSTOMER STATED THAT THEY HAD RUN OUT OF SUPPLIES AND HAD USED A PREFILLED RESERVOIR. THE CUSTOMER'S BLOOD GLUCOSE WAS 91 MG/DL. SINCE THE CUSTOMER DID NOT HAVE SUPPLIES, ONLY PARTIAL TROUBLESHOOTING WAS PERFORMED AND THE INSULIN PUMP ALARMED NO DELIVERY, AGAIN, DURING MANUAL PRIMING. THE CUSTOMER HAD ALREADY REVERTED TO REVERTED TO A BACKUP PLAN. THE CUSTOMER THOUGHT THAT THE BUTTONS WERE NOT WORKING, BUT THEY STATED THAT THEY HAD A PINCHED NERVE IN THEIR HAND, WHICH MADE IT DIFFICULT FOR THEM TO OPERATE THE INSULIN PUMP. THE CUSTOMER TRIED THEIR OTHER HAND, AND THE BUTTONS WERE ACTUALLY OPERATING PROPERLY. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
602320 RESERVOIR 1.8ML RESERVOIR FRN MEDTRONIC MINIMED MMT-326A

Patients

Seq Age Sex Outcome Treatment
1 67 YR