FDA Adverse Event Malfunction Summary report: N

COULTER LH 500 HEMATOLOGY ANALYZER

MDR report key: 4123423 · Received September 26, 2014

Report

Report Number
1061932-2014-02456
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
August 29, 2014
Report Date
August 29, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT. THE FSE REPLACED THE RED BLOOD CELL (RBC) BATH ASSEMBLY TO RESOLVE THE PLT AND MPV ISSUES. THE FSE FOUND THE STABILIZE VOLUME DISPENSE WAS INCONSISTENT AND FOUND AIR TRAPPED IN THE PUMP INPUT LINE. THE FSE REPLACED THE STABILIZE PUMP AND ADJUSTED THE SETTINGS PER ESTABLISHED PROCEDURES; THE PC2 ERRORS WERE RESOLVED. THE R FLAG ISSUE REMAINED UNRESOLVED. (B)(6).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A COULTER LH 500 HEMATOLOGY ANALYZER GENERATED DIFFERENTIAL R FLAGS, PLATELET (PLT) VOTEOUTS, ERRATIC MEAN PLATELET VOLUME (MPV) RECOVERY, AND PARTIAL CLOG 2 (PC2) FLAGS WHILE PROCESSING CONTROL AND/OR SAMPLES. THERE WERE NO ERRONEOUS NUMERIC RESULTS GENERATED AND PATIENT TREATMENT WAS NOT IMPACTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600315 COULTER LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1