FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4123015 · Received September 26, 2014

Report

Report Number
2032227-2014-29530
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
August 28, 2014
Report Date
August 28, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AK
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4).

Additional Manufacturer Narrative · 1

THE TEST TRANSMITTER AND BLOOD GLUCOSE METER COMMUNICATED PROPERLY TO THE INSULIN PUMP. THE INSULIN PUMP WAS PROGRAMMED WITH MULTIPLE SENSOR GLUCOSE VALUES AND ALL REGISTERED PROPERLY IN THE SENSOR UPDATE HISTORY. THE INSULIN PUMP FUNCTIONED PROPERLY. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW, CRACKED RESERVOIR TUBE AND A CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED HIS SENSOR READINGS ARE INACCURATE. HIS INSULIN PUMP WILL NOT ACCEPT HIS EXACT BLOOD GLUCOSE READINGS. CUSTOMER STATED IF HIS BLOOD GLUCOSE IS 115 MG/DL, HE CAN ONLY ENTER 114 OR 116 MG/DL FOR A CALIBRATION. THIS HAPPENS NINETY PERCENT OF THE TIME. CUSTOMER'S CURRENT BLOOD GLUCOSE IS 179 MG/DL. HE ALSO STATED THERE IS A CRACK NEAR THE RESERVOIR COMPARTMENT. CUSTOMER DOES NOT KNOW HOW THE DAMAGE OCCURRED. HE ALSO STATED THERE ARE LIGHT SCRATCHES ON THE LCD SCREEN. CUSTOMER WAS ADVISED THE DEVICE NEEDS TO BE REPLACED, AND TO DISCONTINUE USE AND REVERT TO A BACK UP PLAN. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600733 530G INSULIN PUMP OZO OZO MEDTRONIC MINIMED MMT-551NAL

Patients

Seq Age Sex Outcome Treatment
1 25 YR