FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4122886 · Received September 26, 2014

Report

Report Number
2032227-2014-28759
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
August 28, 2014
Report Date
August 28, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FINDINGS: PUMP RECEIVED WITH NO BUTTON RESPONSE DUE TO FLATTENED EXPRESS BOLUS, ESC, ACT, UP AND DOWN BUTTON DOME SWITCH. ALSO RECEIVED WITH SCRATCHED LCD WINDOW. THIS MDR RELATED TO THE (B)(4)MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A BUTTON ERROR ALARM ON THE INSULIN PUMP. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 134 MG/DL. CUSTOMER STATED THAT THE DOCTOR RECOMMENDED SHE CALL MEDTRONIC TO GET A REPLACEMENT PUMP. CUSTOMER'S NURSE PRACTIONER ALSO NOTICED IT WAS A PROBLEM. CUSTOMER ALSO STATED THAT SHE HAS TO PUT A LOT OF PRESSURE ON THE KEYPAD IN ORDER TO MAKE IT WORK. CUSTOMER REPORTED THAT THE ARROW BUTTONS USED TO HAVE AN ISSUE, BUT THE BUTTONS ARE NOW OKAY. CUSTOMER STATED THAT THE BUTTONS WERE ALWAYS LIKE THAT. INSULIN PUMP WILL NEED TO BE REPLACED. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
601156 530G INSULIN PUMP OZO OZO MEDTRONIC MINIMED MMT-551NAB

Patients

Seq Age Sex Outcome Treatment
1 65 YR