FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4122876 · Received September 26, 2014

Report

Report Number
2032227-2014-28753
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
August 26, 2014
Report Date
August 28, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ME
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP PASSED DISPLACEMENT TEST, OPERATING CURRENTS, SELF TEST AND OFF NO POWER TEST. NO BATTERY OUT LIMIT ALARM NOTED. INSULIN PUMP RECEIVED INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM. INSULIN PUMP RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNER, CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP AND MISSING END CAP STICKER.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD A BUTTON ERROR ALARM ON THE INSULIN PUMP. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 120 MG/DL. CUSTOMER STATED THAT HE ALSO HAD A BATT OUT LIMIT ALARM AND WAS UNABLE TO CLEAR THE ALARM. CUSTOMER REPORTED THAT HE RECEIVED THE BUTTON ERROR ALARM 2 DAYS AGO. CUSTOMER STATED THAT HE WENT FISHING THE DAY BEFORE. IT WAS EXPLAINED THAT THE BATT OUT LIMIT ALARM OCCURRED BECAUSE THE CUSTOMER TOOK OUT THE BATTERY TO RESET THE PUMP. CUSTOMER WAS ADVISED THAT HIS TIME AND DATE WERE REST AND HIS BASAL RATES HAVE BEEN OFF. CUSTOMER STATED THAT HE WAS LETTING THE PUMP SIT WITHOUT A BATTERY TO FIX THE BUTTON ERROR. PUMP WAS NOT ALARMING AT THE TIME OF THE CALL. IT WAS EXPLAINED THAT THIS WAS NORMAL PUMP BEHAVIOR. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600728 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 66 YR