FDA Adverse Event Malfunction Summary report: N

RAPIDPOINT 405

MDR report key: 4122768 · Received September 26, 2014

Report

Report Number
1217157-2014-00143
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
September 2, 2014
Report Date
September 3, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
GKR
PMA / PMN Number
K020616
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER SHOULD NOT HAVE RUN PATIENT SAMPLES WHEN AUTOMATIC QUALITY CONTROL (AQC) LEVEL 2 AND LEVEL 3 RESULTS FOR PO2 OUT OF RANGE. CUSTOMER INDICATED THAT THEIR PROBLEM WAS RESOLVED WITH USING NEW AQC CARTRIDGE AND SYSTEM IS OPERATIONAL AT THIS TIME. CUSTOMER ALSO INDICATED THAT THEY HAVE NO FURTHER QUESTIONS AT THIS TIME AND WILL CALL BACK IF FURTHER ASSISTANCE IS REQUIRED OF TECHNICAL SUPPORT. INSTRUMENT IS WORKING AS INTENDED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT AUTOMATIC QUALITY CONTROL (AQC) LEVEL 2 AND LEVEL 3 RESULTS FOR PO2 WERE OUT OF RANGE ON INSTRUMENT. CUSTOMER REPORTED THAT PATIENT SAMPLES WERE RUN WHEN AQC LEVEL 2 AND LEVEL 3 RESULTS FOR PO2 OUT OF RANGE. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
601669 RAPIDPOINT 405 RP 405 GKR SIEMENS HEALTHCARE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1