FDA Adverse Event Malfunction Summary report: N

CLINITEK STATUS+

MDR report key: 4122767 · Received September 26, 2014

Report

Report Number
1217157-2014-00142
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
September 2, 2014
Report Date
September 4, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
JIL
PMA / PMN Number
K091216
Removal / Correction Number
1217157-09-22-2014-001-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER INDICATED THAT THEY DID NOT ATTEMPT TO PLUG DAMAGED POWER SUPPLY IN AND USED THE POWER SUPPLY FROM THE UNIT THEY REPLACED. THE ORIGINAL EQUIPMENT MANUFACTURER (OEM) OF THESE POWER SUPPLIES HAS IDENTIFIED TWO ROOT CAUSES FOR THE DAMAGED POWER SUPPLY ADAPTORS. THE INCORRECT TORQUE SETTING WAS SELECTED BY THE PRODUCTION OPERATOR FOR THE SCREWS USED TO SECURE THE POWER SUPPLY ADAPTOR HOUSINGS TOGETHER. MINERAL OIL WAS FOUND ON THE SCREWS USED TO SECURE THE HOUSINGS TOGETHER. THE OIL IS USED DURING THE MACHINING PROCESS DURING THE PRODUCTION OF THE SCREWS AND WAS NOT REMOVED BY THE SCREW SUPPLIER. THESE TWO ROOT CAUSES RESULTED IN A COMBINATION OF MECHANICAL AND CHEMICAL STRESS WHICH LED TO THE CRACKING OF THE SCREW PILLARS INSIDE THE HOUSING TOP OF THE POWER SUPPLY ADAPTOR. SIEMENS ISSUED AN URGENT FIELD SAFETY NOTICE ((B)(4)) TO NOTIFY ALL AFFECTED SIEMENS CUSTOMERS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THEY RECEIVED BROKEN POWER SUPPLY ADAPTOR WITH NEW UNIT. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
601361 CLINITEK STATUS+ CT STATUS+ JIL SIEMENS HEALTHCARE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1