FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4122525 · Received September 22, 2014

Report

Report Number
1052693-2014-00357
Event Type
Malfunction
Date Received
September 22, 2014
Date of Event
August 28, 2014
Report Date
December 17, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVALUATION. (B)(4).

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING "LO". CUSTOMER'S NORMAL RANGE SHOULD BE 110MG/DL FASTING AND 140MG/DL 2 HOURS AFTER A MEAL. BACK TO BACK BLOOD TESTS PERFORMED AT THE TIME OF THE ALL RESULTED IN "LO" AND 192 MG/DL. ONLY RESULT IN MEMORY WAS 105MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT BLOOD RESULT READING "LO." CUSTOMER'S NORMAL RANGE SHOULD BE 110MG/DL FASTING AND 140MG/DL 2 HOURS AFTER A MEAL. BACK TO BACK BLOOD TESTS PERFORMED AT THE TIME OF THE CALL RESULTED IN "LO" AND 192MG/DL. ONLY RESULT IN MEMORY WAS 105MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
587501 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RP4260

Patients

Seq Age Sex Outcome Treatment
1 0 YR