FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4122510 · Received September 22, 2014

Report

Report Number
1052693-2014-00361
Event Type
Malfunction
Date Received
September 22, 2014
Date of Event
August 29, 2014
Report Date
December 17, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:USER'S MISUNDERSTANDING OF ERRATIC RESULTS.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ERRATIC BLOOD RESULTS. BACK TO BACK BLOOD TESTS PERFORMED A THE TIME OF THE CALL RESULTED IN 172 MG/DL AND 165MG/DL. LAST 4 RESULTS IN MEMORY WERE 169MG/DL, 254MG/DL, 144MG/DL AND 140MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ERRATIC BLOOD RESULTS. BACK TO BACK BLOOD TESTS PERFORMED AT THE TIME OF THE CALL RESULTED IN 172MG/DL AND 165MG/DL. CUSTOMER STATES FASTING RANGE SHOULD BE AROUND 130MG/DL. LAST 4 RESULTS IN MEMORY WERE 169MG/DL, 254MG/DL, 144MG/DL AND 140MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
587799 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR1869

Patients

Seq Age Sex Outcome Treatment
1 0 YR