FDA Adverse Event Malfunction Summary report: N

CLASSIC CR SYSTEM USING VERSION 5.7 SOFTWARE

MDR report key: 4122464 · Received July 31, 2014

Report

Report Number
1317307-2014-00014
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
August 28, 2014
Report Date
September 22, 2014
Manufacturer
CARESTREAM HEALTH, INC.
Product Code
IZL
PMA / PMN Number
P080018
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BASED UPON THE INVESTIGATION, THE ISSUE IS RELATED TO A VERSION 5.7 SOFTWARE DEFECT. THIS ISSUE IS ONLY PRESENT WHEN PRINTING TRUE SIZE MULTIFORMAT MAMMOGRAPHIC IMAGES. AS A RESULT, THE PRINT AREA CHANGES FROM TRUE SIZE TO SCALE TO FIT, WHERE IMAGE MAGNIFICATION IS LESS THEN TRUE SIZE OR 100%. IF THE USER HAS A TEXTBOX PRESENT ON THE IMAGE SHOWING IMAGE MAGNIFICATION THEY WILL BE AWARE OF THE PRINT AREA CHANGE TO SCALE TO FIT, HOWEVER IF THEY CHOOSE TO REMOVE THE TEXT BOX THEY MAY BE UNAWARE THAT THE PRINTED MULTIFORMAT IMAGE IS NOT THE SELECTED TRUE SIZE. THIS ISSUE DOES NOT IMPACT PRINTING ONE MAMMOGRAPHIC TRUE SIZE IMAGE OR AFFECT MAMMOGRAPHIC IMAGES VISUALIZED ON SOFT COPY DISPLAY. ALSO THIS ISSUE DOES NOT AFFECT TRUE SIZE MULTIOFORMAT PRINTING FOR GENERAL RADIOGRAPHY IMAGES.

Description of Event or Problem · 1

THE SITE REPORTED THAT WHEN SELECTING TRUE SIZE MULTI-FORMAT PRINTING OF MAMMOGRAPHY IMAGES, THE PRINT AREA CHANGES TO SCALE TO FIT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
449119 CLASSIC CR SYSTEM USING VERSION 5.7 SOFTWARE CLASSIC IZL CARESTREAM HEALTH, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA