FDA Adverse Event Malfunction Summary report: N

SIDEKICK

MDR report key: 4122462 · Received September 22, 2014

Report

Report Number
1052693-2014-00347
Event Type
Malfunction
Date Received
September 22, 2014
Date of Event
August 23, 2014
Report Date
December 17, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K051147
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER'S TEST STRIP HAD POOR STORAGE OR USER HAD AN INACCURATE REFERENCE OR USER HAD INCORRECT CODE KEY.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CALLER NORMALLY RANGES FROM 100-115MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (192) AND THE LOWEST NORMAL RESULT (100) IS LOCATED IN ZONE B/C. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CALLER NORMALLY RANGES FROM 100-115 MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (192) AND THE LOWEST NORMAL RESULT (100) IS LOCATED IN ZONE B/C. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
587797 SIDEKICK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. SIDEKICK SR4417

Patients

Seq Age Sex Outcome Treatment
1 0 YR