FDA Adverse Event Summary report: N

STERILIZER

MDR report key: 4122290 · Received September 26, 2014

Report

Report Number
3005899764-2014-00095
Date Received
September 26, 2014
Date of Event
September 2, 2014
Report Date
September 26, 2014
Manufacturer
STERIS MEXICO, S. DE R.L. DE C.V.
Product Code
FLE
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

STERIS MONITORS RELEVANT WEBSITES AND SOCIAL MEDIA SOURCES PER OUR SOCIAL MEDIA POLICY TO IDENTIFY POTENTIAL COMPLAINTS. THROUGH THIS PROCESS, STERIS IDENTIFIED AN ANONYMOUS POST INQUIRING WHAT SHOULD BE DONE IF THERE IS SOMETHING WRONG WITH AN AUTOCLAVE, YET SERVICE PERSONNEL INSTRUCT THE OPERATOR TO CONTINUE THE CYCLE. WE HAVE ATTEMPTED TO CONTACT THE COMPLAINANT AND PROVIDED CONTACT INFORMATION FOR THE STERIS BUSINESS SUPPORT DIRECTOR; HOWEVER, STERIS HAS NOT RECEIVED A RESPONSE. BASED ON THE INFORMATION PROVIDED IN THE ANONYMOUS POST, THIS EVENT APPEARS TO MEET OUR REPORTING CRITERIA FOR MEDICAL DEVICES. A FOLLOW-UP REPORT WILL BE SUBMITTED IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

SOCIAL MEDIA MONITORING IDENTIFIED THE FOLLOWING POST: "IF A TECHNICIAN COMPLAINTS OF AUTOCLAVE MACHINE SOME ERRORS TO SERVICE PERSONNEL, WITHOUT CHECKING AND CORRECTING THE ERROR, SERVICE PERSONNEL ASKED TO CONTINUE THE CYCLE, WHAT SHOULD BE DONE BY THE TECHNICIAN?"

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600863 STERILIZER STERILIZER FLE STERIS MEXICO, S. DE R.L. DE C.V.

Patients

Seq Age Sex Outcome Treatment
1 Other