FDA Adverse Event Malfunction Summary report: N

ADVIA CENTAUR

MDR report key: 4121781 · Received September 26, 2014

Report

Report Number
2432235-2014-00566
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
September 3, 2014
Report Date
September 3, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS, INC.
Product Code
JJE
PMA / PMN Number
K971418
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT, THE CSE ORDERED PARTS AND WILL RETURN TO THE CUSTOMER SITE TO INSTALL THE PARTS. THE CUSTOMER STATED THEY WOULD PLACE A NOTE ON THE LID UNTIL THE REPAIR WAS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC) TO REPORT THAT THE COVER OF AN ADVIA CENTAUR INSTRUMENT HAD FALLEN WHILE AN OPERATOR HAD IT RAISED TO PERFORM TROUBLESHOOTING. THE OPERATOR WAS NOT INJURED WHEN THE LID FELL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
601382 ADVIA CENTAUR IMMUNOASSAY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS, INC. ADVIA CENTAUR

Patients

Seq Age Sex Outcome Treatment
1