FDA Adverse Event
Malfunction
Summary report: N
ADVIA CENTAUR
MDR report key: 4121781
·
Received September 26, 2014
Report
- Report Number
- 2432235-2014-00566
- Event Type
- Malfunction
- Date Received
- September 26, 2014
- Date of Event
- September 3, 2014
- Report Date
- September 3, 2014
- Manufacturer
- SIEMENS HEALTHCARE DIAGNOSTICS, INC.
- Product Code
- JJE
- PMA / PMN Number
- K971418
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
Additional Manufacturer Narrative · 1
A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT, THE CSE ORDERED PARTS AND WILL RETURN TO THE CUSTOMER SITE TO INSTALL THE PARTS. THE CUSTOMER STATED THEY WOULD PLACE A NOTE ON THE LID UNTIL THE REPAIR WAS COMPLETE.
Description of Event or Problem · 1
THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC) TO REPORT THAT THE COVER OF AN ADVIA CENTAUR INSTRUMENT HAD FALLEN WHILE AN OPERATOR HAD IT RAISED TO PERFORM TROUBLESHOOTING. THE OPERATOR WAS NOT INJURED WHEN THE LID FELL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 601382 | ADVIA CENTAUR | IMMUNOASSAY ANALYZER | JJE | SIEMENS HEALTHCARE DIAGNOSTICS, INC. | ADVIA CENTAUR |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |