PALINDROME 19/36 KIT W/ SLOT
Report
- Report Number
- 3009211636-2014-00099
- Event Type
- Malfunction
- Date Received
- September 26, 2014
- Date of Event
- September 17, 2014
- Report Date
- September 17, 2014
- Manufacturer
- COSTA RICA
- Product Code
- MSD
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER
Narratives
THE POSSIBLE CAUSES WERE IDENTIFIED. THE DHR WAS REVIEWED AND NO DEVIATIONS RELATED TO THIS FAILURE MODE WERE FOUND. THERE ARE NO NCR RELATED TO THE REPORTED ISSUE. PRODUCT SAMPLE WAS NOT RETURNED. THE PHOTO PROVIDED BY CUSTOMER WAS CONSISTED OF ONE CATHETER WHERE SHOWS A HOLE BELOW THE HUB. MORE INFORMATION WAS REQUESTED TO THE CUSTOMER AND NO ADDITIONAL EVIDENCE WAS PROVIDED FOR THIS ANALYSIS. THIS COMPLAINT WILL BE REOPENED AND UPDATED ACCORDINGLY IF THE PRODUCT SAMPLE IS RETURNED. THIS DEFECT HAS BEEN CONFIRMED. THE PRODUCT SAMPLE WAS NOT RETURNED TO THE MANUFACTURING SITE FOR REVIEW BUT THE IMAGE PROVIDED BY CUSTOMER CLEARLY SHOWS A HOLE BELOW THE HUB. BASED ON THE AVAILABLE INFORMATION, THE MOST PROBABLE ROOT CAUSE CAN BE CONSIDERED AS MISUSE (LEAK COULD BE CAUSED MORE LIKELY DUE TO OVER BENDING OR EXCESSIVE FORCE). PER PROCEDURE, MANUFACTURING PERFORMS 100% LEAK TESTING AT THE FINAL STAGE OF PRODUCTION, WHICH WOULD IDENTIFY THIS ISSUE IN THE CATHETER ASSEMBLY. THIS COMPLAINT WILL BE USED FOR TRACKING AND TRENDING PURPOSES.
AN INVESTIGATION IS CURRENTLY UNDERWAY. UPON COMPLETION, THE RESULTS WILL BE FORWARDED.
THE DEVICE HISTORY RECORD (DHR) WAS REVIEWED AND NO DEVIATIONS RELATED TO THIS FAILURE MODE WERE FOUND. THERE ARE NO NON-CONFORMANCES RELATED TO THE REPORTED ISSUE. NO CHANGES IN THE PROCESS WERE IDENTIFIED TO BE RELATED WITH THIS EVENT. THE PRODUCT SAMPLE WAS RECEIVED WITHIN A GENERIC PLASTIC BAG. IT CONSISTED OF ONE INCOMPLETE PALINDROME 14.5 FR DUAL LUMEN HEMODIALYSIS CATHETER, WITH LASER SLOTS. AFTER VISUAL INSPECTION, SIGNS OF USE WERE IDENTIFIED ON THE CATHETER BODY, THE CATHETER TUBING WAS CUT AT APPROXIMATELY 1 CM BELOW THE HUB AND ADDITIONALLY A HOLE WAS FOUND JUST BELOW THE HUB. DURING FUNCTIONAL TESTING (UNDERWATER TEST) BUBBLES WERE DETECTED COMING OUT BELOW THE HUB, FROM THE LUMEN WHICH CORRESPONDS TO THE ARTERIAL EXTENSION. THE LUMEN CORRESPONDING TO THE VENOUS EXTENSION DID NOT SHOW BUBBLES DURING THE TEST. AS PER THE INSTRUCTIONS FOR USE, IT IS NECESSARY TO PERFORM A VISUAL INSPECTION BEFORE USING THE DEVICE. DO NOT USE THE CATHETER IF IT APPEARS DAMAGED OR DEFECTIVE. THE CATHETER TUBING CAN TEAR WHEN SUBJECTED TO EXCESSIVE FORCE OR ROUGH EDGES. INSPECT THE CATHETER FREQUENTLY FOR NICKS SCRAPES, AND CUTS WHICH COULD IMPAIR ITS PERFORMANCE. THE EVENT DESCRIPTION STATES THE PRODUCT WAS TESTED PRIOR TO USE, INDICATING THAT NO ISSUES WERE DETECTED PRIOR TO INSERTION. BASED ON THE AVAILABLE INFORMATION, THE PROBABLE ROOT CAUSE CAN BE THAT THE LEAK COULD BE CAUSED DUE TO OVER BENDING OR EXCESSIVE FORCE. THE LOT INVOLVED WITHIN THIS COMPLAINT WAS MANUFACTURED ON 10/23/12, BEFORE THE EXPECTED IMPLEMENTATION DATE OF ACTIONS RELATED TO A CORRECTIVE AND PREVENTIVE ACTION (CAPA). AFTER AN EVALUATION, IT WAS DEFINED THAT THIS EVENT IS BEING HANDLED THROUGH THIS CAPA AND NO ADDITIONAL ACTIONS ARE REQUIRED. IT MUST BE NOTED THAT IN-PROCESS CONTROLS (SUCH AS PERSONNEL TRAINING, INCOMING QUALITY ACCEPTANCE TESTING FOR RAW MATERIAL, 100% IN PROCESS VISUAL INSPECTION AND VISUAL ACCEPTANCE SAMPLING) ARE IN PLACE TO PREVENT NONCONFORMING PRODUCT FROM LEAVING THE MANUFACTURING OPERATIONS. AS PER PROCEDURE, MANUFACTURING PERFORMS 100% LEAK TESTING AT THE FINAL STAGE OF PRODUCTION, WHICH WOULD IDENTIFY THIS ISSUE IN THE CATHETER ASSEMBLY. THIS COMPLAINT WILL BE USED FOR TRACKING AND TRENDING PURPOSES.
IT WAS REPORTED TO COVIDIEN ON (B)(6) 2014 THAT A CUSTOMER HAD AN ISSUE WITH A DIALYSIS CATHETER. THE CUSTOMER STATES A CRACK WAS FOUND AT THE Y JUNCTION OF THE CATHETER AND LEAKING BLOOD. THE PRODUCT WAS TESTED PRIOR TO USE. THE CATHETER WAS PULLED AND REPLACED WITH A NEW ONE. NO ADDITIONAL INFORMATION PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 602332 | PALINDROME 19/36 KIT W/ SLOT | DIALYSIS CATHETER | MSD | COSTA RICA | 8888145014 | 229906X |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |